Refund Policy
30-Day Money-Back Guarantee
At TAPED Patches, your satisfaction matters to us. If for any reason you’re not satisfied with your purchase, we offer a 30-day money-back guarantee on our standard products.
To initiate a request, please contact us at hello@tapedpatches.com. Our team will review your request and guide you through the next steps.
Guarantee Conditions
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The guarantee is valid for 30 days from the date of purchase.
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It may be used once per product and once per order.
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The guarantee applies only to purchases made directly on https://tapedpatches.com.
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Purchases made through retailers, resellers, or wholesale partners are not eligible.
Subscriptions
Subscription orders are not eligible for refunds.
If you no longer wish to receive a subscription, you must cancel it before the next billing date via your customer account. Once an order has been processed or shipped, we are unable to issue a refund.
You can manage or cancel your subscription by logging into your account or using the link provided in your original confirmation email.
Faulty, Incomplete, or Incorrect Orders
We take great care in preparing and packing each order. If you receive an item that is:
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Defective
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Incomplete
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Incorrect
Please contact us at hello@tapedpatches.com and include:
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Your order number
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A brief description of the issue
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Clear photos of the item(s) received
We’ll review the situation and resolve it as quickly as possible.
Refunds
Once your request has been approved, we’ll notify you when your return or claim has been reviewed.
If approved:
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Refunds are issued to the original payment method
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Processing may take up to 20 business days
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Additional time may be required for your bank or card provider to post the refund
If more than 25 business days have passed since approval and you haven’t received your refund, please contact us at hello@tapedpatches.com.
Please Review Before You Order
We’re a small business committed to sustainability and responsible operations. Incorrect or accidental orders create unnecessary waste and operational strain.
We kindly ask that you double-check your order details before checkout.
While each request is reviewed individually, we reserve the right to deny free returns for orders placed in error.
If you have any questions or need assistance, our support team is always happy to help.
