Privacy Policy

We are committed to safeguarding your privacy rights and ensuring that your personal data is protected.

This Privacy Policy explains the types of personal data we collect and how we process and protect that data in connection with the services we offer. This includes information collected online through our website https://tapedpatches.com, and through our customer services (together referred to as the “Site”).

This Privacy Policy also applies to our targeted content, including online offers and advertisements for products and services that you may see on third-party websites, platforms, and applications (“Third-Party Sites”) based on your online activity. These Third-Party Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those Third-Party Sites.

1. Who is responsible for your data?

TAPED Patches (“we”, “us”, or “our”) is responsible for processing your personal data collected through our Site.

Company details:

Registered Address: Flat D3304, 371 Deansgate, England, M15 4US
Company Number: 16533462
Website: https://tapedpatches.com

2. How can you contact us regarding data protection?

If you have any questions about how we process your personal data, you can contact us at:

📧 hello@tapedpatches.com

3. What is Personal Data?

“Personal Data” means information that can directly or indirectly identify you. This may include your name, address, email address, telephone number, IP address, order history, browsing behaviour, preferences, or similar information.

Some information, such as health-related data, may be considered special categories of personal data and is subject to additional protection under applicable data protection laws.

4. How do we collect your Personal Data?

We collect Personal Data directly from you when you:

Place an order on our Site
Create or use an account
Contact our customer support
Subscribe to our newsletter or marketing communications
Participate in surveys, promotions, or giveaways

We may also receive Personal Data from:

Payment providers
Shipping and logistics partners
Analytics and marketing platforms
Publicly available or commercial data sources

If you do not want us to process your Personal Data, please do not provide it to us.

5. Legal basis for processing Personal Data

We process your Personal Data based on one or more of the following legal grounds:

Performance of a contract (e.g. fulfilling your order)
Your consent (e.g. marketing communications, cookies)
Compliance with legal obligations
Legitimate interests (e.g. fraud prevention, site improvement)

Where consent is required, we will request it explicitly and for a specific purpose.

6. For what purposes do we process your Personal Data?

6.1 Processing purposes include:

Processing and fulfilling orders
Customer service and support
Online shopping and account management
Suggesting products and services that may interest you
Fraud prevention and security
Site administration and analytics

6.2 Cookies and similar technologies

We use cookies and similar technologies (“Cookies”) to improve your experience on our Site.

Cookies help us to:

Enable core website functionality
Remember your preferences
Analyse site usage and performance
Deliver relevant marketing (where consented)

Where we use analytics tools (such as Google Analytics), IP addresses may be anonymised where applicable.

You can manage your cookie preferences through your browser settings or our Cookie Consent Tool. Disabling cookies may affect certain features of the Site.

7. Who do we share your Personal Data with?

7.1 Service providers

We share Personal Data with trusted third-party service providers who assist us with:

Payment processing
Order fulfilment and delivery
Website hosting and analytics
Marketing and communications

These providers are only permitted to use your Personal Data to perform services on our behalf and must implement appropriate security measures.

7.2 Legal and regulatory disclosures

We may disclose Personal Data where required by law, court order, or regulatory authority.

We do not sell your Personal Data.

8. International data transfers

Where Personal Data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.

9. How long do we retain your Personal Data?

We retain Personal Data only for as long as necessary to:

Fulfil the purposes outlined in this Privacy Policy
Comply with legal, accounting, or regulatory obligations

When no longer required, data is securely deleted or anonymised.

10. Your rights

Subject to applicable law, you have the right to:

Access your Personal Data
Correct inaccurate Personal Data
Request deletion of your Personal Data
Object to or restrict processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact us at hello@tapedpatches.com.

You may also opt out of marketing communications at any time using the unsubscribe link in our emails.

11. Withdrawal of consent

Where processing is based on your consent, you may withdraw it at any time:

Marketing communications: via unsubscribe links
Cookies: via cookie settings
Other requests: by emailing hello@tapedpatches.com

Withdrawal of consent does not affect prior lawful processing.

12. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
👉 https://www.ico.org.uk

13. Data security

We implement appropriate technical and organisational measures to protect Personal Data against loss, misuse, unauthorised access, disclosure, or alteration. However, no online transmission is completely secure.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.